🔒 SimplifiRx Privacy Policy & HIPAA Notice

Last Updated: October 2025
SimplifiRx™ | Physician-Supervised | Pharmacist-Monitored | Patient-Empowered
📍 1200 N. Federal Highway, Suite 300, Boca Raton, FL 33432
📩 [email protected]

1. Purpose of This Policy

This Privacy Policy explains how SimplifiRx (“we,” “us,” or “our”) collects, uses, protects, and discloses personal information when you interact with our websites, portals, educational materials, and consultation services.
It also describes your rights under HIPAA (Health Insurance Portability and Accountability Act) and applicable state privacy laws.

SimplifiRx is committed to protecting your personal and health-related information while providing physician-supervised, pharmacist-monitored educational and wellness services.

2. Scope

This policy applies to:

The SimplifiRx website and subdomains (including www.SimplifiRx.com)

The SimplifiRx Patient and Provider Portals

Educational programs, eBooks, CME content, and consultations

Related platforms (e.g., GoHighLevel, Google Workspace, Office 365, and Abbott CoaguChek™ integrations)

3. Information We Collect

SimplifiRx collects only the information necessary to provide safe, educational, and coordinated services.

(a) Personal Information

Name, address, phone number, and email address

Date of birth or age (when relevant to service eligibility)

Account login credentials (portal access)

(b) Health-Related Information

Medication names, lab values (e.g., INR, HbA1c), and therapy notes

Nutrition, supplement, and lifestyle details you voluntarily share

Device-generated data from approved tools (e.g., Abbott CoaguChek™ INR self-testing results)

Browser type, device ID, and IP address

Portal usage logs and analytics for security and quality improvement

We do not collect or store credit card details directly; payments are processed through secure third-party processors compliant with PCI-DSS standards.

4. How We Use Your Information

SimplifiRx uses information solely to:

Provide educational and consultation services

Support patient-provider communication through the portal

Improve program quality and content delivery

Coordinate with approved partners such as Abbott Diagnostics for self-testing data transfer

Comply with healthcare, educational, and data protection regulations

We never sell, rent, or trade your personal information.

5. HIPAA Compliance

SimplifiRx follows all applicable requirements under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to protect Protected Health Information (PHI).
This includes:

Secure data storage and encrypted transmission

Access limited to authorized clinicians and support personnel

Confidential handling of all patient-submitted data and communications

Your PHI will only be disclosed:

With your written consent

To your authorized healthcare providers for coordinated care

When required by law or public health regulations

SimplifiRx maintains a Business Associate Agreement (BAA) with all third-party platforms (e.g., GoHighLevel, Microsoft, Abbott) that handle PHI on our behalf.

6. Data Storage & Security

We implement administrative, technical, and physical safeguards to protect all information.

Encryption: All portals use SSL/TLS and encrypted data storage.

Access Controls: Multi-factor authentication for providers and administrators.

Data Retention: Records are retained for the minimum period required by law (typically 6 years) and securely deleted thereafter.

Breach Notification: In the unlikely event of a data breach, SimplifiRx will notify affected individuals within 10 business days as required by HIPAA and state law.

7. Your Rights Under HIPAA

You have the right to:

Access and obtain a copy of your records

Request corrections to inaccurate or incomplete information

Restrict disclosures of your information

Receive an accounting of how your data has been shared

Withdraw consent for certain uses at any time

To exercise these rights, contact our Privacy Officer at:
📩 [email protected]

8. Sharing Information with Partners

SimplifiRx may share limited information with trusted partners only for educational or service-related purposes, such as:

Abbott Diagnostics — for patient INR self-testing integration

Accredited CME providers — for credit tracking

Technology vendors — for secure hosting and platform delivery

All partners are contractually bound by HIPAA-compliant confidentiality agreements.

9. Cookies & Analytics

SimplifiRx uses cookies and similar technologies for:

Website performance and navigation improvement

Portal session security

Anonymous traffic analytics

Users can manage cookie preferences in their browser settings. No PHI is collected via cookies.

10. Children’s Privacy

SimplifiRx does not knowingly collect information from individuals under 18 years of age.
If you believe data has been submitted by a minor, please contact us for immediate deletion.

11. International Users

SimplifiRx services are based in the United States. If you access the site from outside the U.S., you acknowledge that your information will be transferred and processed in the U.S. under U.S. law.

12. Updates to This Policy

SimplifiRx may update this Privacy Policy periodically. All updates will be posted on this page with the revised “Last Updated” date.

13. Contact Information

For questions, requests, or privacy concerns:

SimplifiRx Privacy Office
📍 1200 N. Federal Highway, Suite 300
Boca Raton, FL 33432
📩 [email protected]
🌐 www.SimplifiRx.com