🩺 💳 SimplifiRx Refund & Cancellation Policy

Last updated: October 2025
SimplifiRx™ | Physician-Supervised | Pharmacist-Monitored | Patient-Empowered

1. General Overview

SimplifiRx offers educational, nutritional, and consultation-based services designed to improve medication safety and patient awareness.
Because our services include both digital educational products and personalized consultations, the refund policy differs by product category.

By purchasing or booking through SimplifiRx (including this website, the SimplifiRx Patient Portal, Provider Portal, or GoHighLevel platform), you agree to the following terms.

2. Digital Products (eBooks, CME Courses, and Guides)

All downloadable educational materials — including eBooks, CME modules, guides, and PDFs — are non-refundable once delivered.

Reason: Immediate digital access constitutes full delivery of the purchased content.
If you experience a technical issue accessing your file, SimplifiRx will gladly assist with re-delivery or replacement at no cost.

📩 Support: [email protected]

3. Consultations & Educational Sessions

Cancellation Window: Appointments may be rescheduled or cancelled with at least 24 hours’ notice prior to the scheduled start time.

Refund Eligibility: Cancellations made more than 24 hours in advance are eligible for a full refund or credit toward a future session.

Late Cancellations / No-Shows: Missed sessions or cancellations made less than 24 hours before the appointment are non-refundable.

SimplifiRx reserves consultation time exclusively for you; last-minute changes impact scheduling availability for other patients and providers.

4. Memberships & Portal Subscriptions

SimplifiRx memberships and provider-portal subscriptions renew on a monthly or annual basis, depending on your plan.

You may cancel any time via your account dashboard or by emailing support.

Access remains active until the end of the current billing period.

Partial-period refunds are not issued after renewal has processed.

In case of technical billing errors or duplicate charges, a full correction or refund will be processed promptly.

5. Physical Products (Daily Gummy Bites and Supplement Items)

SimplifiRx nutritional products are manufactured and packaged to strict quality standards.

Unopened products may be returned within 14 days of delivery for a full refund (excluding shipping).

Opened or partially used products are non-returnable for safety and quality assurance reasons.

Damaged or defective shipments will be replaced at no cost upon proof of damage within 7 days of receipt.

📦 Return Address:
SimplifiRx Returns Department
1200 N. Federal Highway, Suite 300
Boca Raton, FL 33432

Please include your order number and contact information inside the package.

6. Refund Processing

Approved refunds are processed to the original payment method within 5–10 business days.
Processing times may vary depending on your financial institution.

7. Special Circumstances

SimplifiRx reserves the right to issue partial or full refunds under special circumstances, such as:

Duplicate charges

Incorrect product delivery

Platform downtime exceeding 72 hours

All refund decisions are made in good faith to ensure fairness and compliance.

8. Contact for Refund Requests

For any refund, cancellation, or billing inquiries:

📩 Email: [email protected]
📍 Address: SimplifiRx
1200 N. Federal Highway, Suite 300
Boca Raton, FL 33432
🌐 Website: www.SimplifiRx.com

Please include your full name, order number, and reason for the request.

9. Policy Updates

SimplifiRx may modify this Refund & Cancellation Policy at any time to reflect updates to services, platforms, or product lines.
Changes will be posted here with an updated “Last Updated” date.

✅ Summary